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FAQ's

Q: What are the plan benefits?

A: HospitalityCare offers basic health care benefits to Choice Hotels Franchisess for ALL of their employees including hourly, salary and part-time employees. This limited medical benefit plan is affordable for all levels of employees and it includes doctor office visits, hospitalization, and prescription drugs benefits. There are no minimum participation requirements and the plan is guaranteed issue with no health questions. Once an employee elects the medical plan they can elect to personalize and enhance their plan by selecting one or more of the additional insurance options (vision, dental, short-term disability, and/or term-life coverage). Employees may also elect to add dependent or family coverage.

Q: Who is eligible for HospitaliyCare?

A: This plan is designed exclusively for all Choice Hotels franchisees' employees of Choice Hotels’ properties. Other brand properties are also eligible if there is common ownership with a Choice property.

Q: What does it cost me, the hotel owner?

A: There is no cost to you as an owner. HospitalityCare handles all of the printing and shipping of the enrollment materials and there are no administrative fees associated with the plan. Additionally, there is no owner contribution required (unless state mandated). HospitalityCare is exclusively designed to be affordable for your hourly and part-time employees without any employer contribution.

Q: What is the cost to the employee?

A: Plans are extremely affordable for the employees and start at under $21 per week.

Q: What benefit amounts are offered for the medical plan?

A: HospitalityCare offers two levels of medical benefits, a low option that caps benefits at $5,000 per year, and a high option that caps benefits at $10,000 per year. These two plans are not offered as a dual option. Therefore, you will choose which plan is best suited for your employees prior to enrollment. Typically, if you’re not making a contribution, the $5K Plan is best for your part-time/hourly employees.

Q: How are the premiums collected?

A: Premiums are collected through a payroll deduction process. HospitalityCare offers two ways to pay the premiums:

a. Online Billing - Essential Client is a website that allows you to log in and confirm the employee’s deductions, make deduction changes, print deduction reports to send to payroll vendor, print your bill, and to remit payment for ONLY what you deduct.

b. Monthly List Bill – A monthly bill is generated and sent to you with the total amount of premium that is due for your employees. With this option, the employer is responsible for the whole month’s premium regardless if the employer worked the full month and a full month’s deduction was made.

Q: How do I enroll my hotel in HospitalityCare?

A: Call 1.888.800.1120 or click on the “Enroll Now” link below. Prior to scheduling your enrollment, you must sign and fax back a completed and signed Participation Agreement. This Participation Agreement is non-binding and simply states your interest in offering our exclusive HospialityCare plan to your employees. You will then work with an account executive to gather information about your property and to discuss scheduling an enrollment day.

Click here to download PARTICIPATION AGREEMENT – Please fax signed Participation Agreement to (972) 692-8045.